Alexandre MATIB

Entry-level IT support professional seeking a full-time role

02/2019 01/2021 Business Process Analyst at Société Générale Securities Services

TURIN

Daily activities of a Financial Intermediary working with Transfer Agent on UCITS fund

  • SQL

KPI - Reporting to the Group

  • Tableau Desktop 2018.3

Ensuring Operational Team with assistance on current Database and automation of manual tasks

  • VBA Access

Identify and manage new opportunities regarding our current process maps

  • Microsoft Visio

03/2016 01/2019 Middle Officer at CNP Luxembourg

LUXEMBOURG-VILLE

Management of Life insurance contracts (subscription, redemption, etc.)

  • Quality focus- Working with deadline-

Customer Service Representative (inquiries, complaints)

  • Listening- Phone skills- Resolving conflict-

Developing and maintaining commercial relationship with third party (commercial presentation with banks and asset management companies)

  • Commercial presentation Communication skills

Languages

Office Suite
Visual Basic, SQL
Python

Web

WordPress

Other

Tableau Desktop 2018.3 - JIRA

PowerShell- Microsoft Visio- Notepad++


2016 Master’s degree

Major : Wealth Management at Clermont School of Management

2014 Bachelor’s degree

Major : Management Science at Lyon School of Management


Languages

French

Mother Tongue

Italian

B2 - last certification in 2021

English

B2 - last certification in 2015


12 years Basketball

3 years Swimming

2020: Certificate of Lifeguard and First Aid


Alexandre MATIB